​Special Customizations

We showcase our products and prices according to the design and level of work required.  This way, the price you see for an item reflects your price that you will pay even with included standard customizations.  If you want to make similar customization as shown in the photos, this is included as long as the requests are similar to what is pictured, and we encourage you to do this to make the final item produce truly your own. 

 

Most of our customers chose a design similar to what is pictured and there are not usually additional fees.  We can accommodate common customizations that are inclusive of the design with most orders. This includes common items such as size, leather colors, and included design elements such as the style or art design.  As long as your custom requests are similar to the items pictures, the price should be the same and there is usually not an extra charge.

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We encourage you to consider special customizations to incorporate your archery inspiration and bring your own unique personalization to the design of your items.  This makes your product truly special and personalized.  We love these projects and these special customizations are what really make the leather items you order original and unique.  

 

Common customization requests include special artwork to be engraved in the leather, engraving of names, large ornate detailed designs, or including a sculpted leather engraving leveraging photographs that our customers provide.

 

You can send us sketches, photographs or descriptions of patterns, symbols or pictures that you would like to see added onto any product as a decoration or leather engraving.
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Please do not hesitate to contact us to ask any questions you might have about special customizations or any  questions you may have. ​​​

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Finalizing Your Custom Design

This part of the process is one of our most important phases, as this is where we incorporate your unique ideas and where we cater the product to meet all your design preferences. 

 

Here, all of your inspiration is incorporated, and it's this part of the process that ultimately leads to our customers being so happy with our work. ​Don't be shy about expressing everything you want included in your final design, as this is the right phase in which to do this!

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We start all of our designs leveraging patterns and digitally render these first.  These patterns are utilized to produce the final leather versions.  We can email you or message you with images of the initial designs and confirm this with you.  

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From here, you can specify any color changes, design requests, or customizations you may wish to make.  We will render these and create an updated digital design image and send this back to you to confirm any final changes. 
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Keeping You Updated on Our Progress
At your request, we will be happy to keep you updated on the progress of your order.  We can email you updates send you photos and videos of the process of making your order.

After the work is completed, we will send you photos of the final product that ready for shipment.  We rarely have any further changes at this point if we did a good job in the the initial design phase.  However, if at this point you have any final requested changes, updates, or suggestions, we do our very best to accommodate these.  We work diligently to make sure you are fully satisfied and happy with the final product before shipping.

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Shipping

After sending the order, you will receive an email with the tracking number of the parcel. The average delivery time for a parcel shipment is 2-3 weeks. Please note that sometime delivery delays do occur in shipping and the delivery time may be longer due to reasons beyond our control, as the shipping companies do sometimes have issues and delays.

 

Please note that production times may vary depending on the number of products in the order, the complexity of processing and the number of current orders. For example, on average, the production of one quiver takes 2-3 weeks.  We will then ship your order with tracking which usually takes 2-3 weeks to arrive. 

 

We promise you the the wait will be worth it and you can see this in the testimonials and comments left by our customers!  You can click here to review additional Shipping Details.

Payment

If you order a standard item as shown, we accept all major credit cards using our shopping cart.

 

We accept Pay Pay for all of our custom orders.  Once we have your initial customizations request, we can also provide you with an estimated lead time for what we need to custom hand-make your items.

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To ensure the security of your payment, we accept PayPal for custom items. The PayPal system is not only a convenient payment system, but also one of the safest for making purchases from abroad. If you don't receive the item that you ordered, or it shows up significantly different from its description, you may qualify for PayPal Purchase Protection, and PayPal will reimburse you for the full purchase price plus any original shipping costs, subject to terms and limitations.

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As an additional guarantee, we also offer a two-part payment method: 50% prepayment after discussing all the custom design details of the order, and 50% payment after the order is completed and received.  We will send you detail images prior to any order being shipped so that we can ensure you are completely satisfied prior to mailing your order. 

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Customer Satisfaction Guarantee

We will make sure you are 100% satisfied before shipping any items as our customer satisfaction guarantee.

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Leave Us Your Feedback!
Once you receive your order, please contact us to share your thoughts.  We love to hear back from our customers!  Many of our customers share with us pictures of them using their archery products as well and we love this!   

 

Please leave your feedback on our Customer Testimonials and Feedback page here!